Privacy Policy

Reign SAS, registered with the Paris Trade and Companies Register, is the data controller of personal data collected from users on the Reign website.

For any questions regarding your personal data or to exercise your rights, you can write to us at the following address: [POSTAL ADDRESS OF CONTROLLER TO BE COMPLETED], or by email at contact@reign.example.

We collect information that you voluntarily provide when placing an order and interacting with our customer service: title, first name, last name, email address, delivery and billing address, phone number.

Data relating to your browsing preferences (choice of language, currency, cart contents, and favorites list) are stored locally in your browser (via localStorage/sessionStorage) and are never collected or stored on our servers.

Your personal data is processed for specific purposes: the management, tracking, and delivery of your orders, the preparation of invoices and maintenance of our accounts, customer relationship management (returns, complaints, and assistance), and detecting fraud during checkout.

The collection of your data is based on the following legal bases: the execution of obligations arising from the sales contract (processing and delivery of your order), compliance with our legal obligations (accounting and tax archiving), and the legitimate interest of Reign (responding to your requests sent via the contact form).

Your personal information is strictly confidential and is only transmitted to Reign SAS's trusted technical service providers in order to ensure the service: our shipping and delivery subcontractors (carriers), and our secure payment solution providers (Stripe, PayPal, GeniusPay).

Reign commits to never selling, renting, or transferring your personal data to third parties for marketing or advertising purposes.

Personal data essential for processing your orders is kept in our active database for the duration of the commercial relationship. It is then archived as part of our legal and accounting obligations for a period of 10 years.

Data related to contact forms is kept for a maximum of 3 years from the date of the last exchange.

Reign implements rigorous physical, technical, and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or accidental destruction.

In accordance with the General Data Protection Regulation (GDPR) and national regulations, you have the right to access, rectify, delete, restrict, and object to the processing of your data.

You can exercise these rights at any time by sending your request by email to contact@reign.example or by post. For security reasons, we may ask you for proof of identity if there is any reasonable doubt.

The Site exclusively uses local functional cookies necessary to remember your browsing choices (language, currency, cart, favorites). No third-party advertising trackers or targeting cookies are used on the Site.

If you believe, after contacting us, that the processing of your personal data violates the GDPR, you have the right to file an official complaint with the French Data Protection Authority (CNIL) on its website: www.cnil.fr.